Shipping Information

U.S. Shipping

Please make sure that your shipping address is correct when placing your order. Higher-end orders will require a signature, so please specify an address where you can be available to receive the package and sign for it. If a P.O. Box is used as the shipping address, we reserve the right to ask for a physical address.

Items that are not signed for, are missed deliveries, or are returned to us due to an insufficient address will be refunded and not reshipped.

  • Economy Shipping is free for all orders within the continental United States. Orders generally ship within 2 business days of payment clearing. Your tracking number will be emailed to you once the item has been shipped. Orders that ship free will go at economy speed, which is usually 3-5 business days, but can sometimes take longer. We do NOT guarantee delivery by a specific date for Economy Shipping. If you want guaranteed options, please pay for Expedited Shipping.

  • Orders generally ship within 1 business day of payment clearing. Your tracking number will be emailed to you once the item has been shipped. Orders are guaranteed only Monday - Friday. Shipping generally closes at 3 PM EST. Please note: UPS does not deliver to P.O. boxes, so please give us a home or work address when shipping expedited.

International Shipping

Firerock Fine Jewelry does NOT assess duties for international orders. International orders are subject to applicable customs and import duties and taxes, which are the customer's sole responsibility. Please contact your local customs office for details.

International orders over $500 may ship via UPS and are subject to UPS delivery fees and all applicable duties and taxes. We do ship APO/FPO addresses, but there is a limit of $2,000, and all packages will ship via USPS.